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1. What types of products does Offbeat Art House offer?

We offer three main categories: genuine paintings and sculptures, lifestyle products featuring our graphic designs (through dropshipping partners like Printful), and unique 3D-printed creations.

2. How can I place an order?

You can place an order directly through our website. For lifestyle products, your order will be processed via our trusted dropshipping partners.

3. How are genuine paintings shipped?

Our paintings are shipped securely rolled in a protective roller box to ensure safe delivery.

4. What is the estimated shipping time?

DHL or FedEx typically picks up shipments within 5 days of your order. Delivery usually takes between 10 to 15 days depending on your location.

5. Are returns accepted?

Returns are only accepted if the product is defective. For lifestyle products, we follow the policies of our dropshipping partners, such as Printful.

6. How can I contact customer support?

You can reach us at info@offbeatarthouse.com. Please always include your order number in the subject line for faster service.

7. Do you offer international shipping?

Yes, we ship worldwide, including the US, Canada, Europe, the Middle East, Japan, Oceania, China, Malaysia, and South Korea.

8. What payment methods are accepted?

We accept major credit cards, debit cards, and PayPal for secure transactions.

9. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email to monitor the progress of your delivery.

10. Do you sell digital artworks or NFTs?

Yes, we sell digital artworks and NFTs on platforms like OpenSea. Customers are directed from our website to these partner platforms.